
Ransomware attacks are hitting universities. We made it to Friday! I hope everyone gets a little downtime this weekend and recharges but before then, let's jump into today's Snap!

How do you manage repairs for remote staff? Networking.Like Zendesk, Freshdesk supports ticketing via email, Twitter, Facebook, live chat, web portals and voice. Freshdesk is another cloud-based, multichannel help desk solution that sports contact center functionality. It’s priced per agent, starting at 5 per agent per month. Hello, I am IT director for a medium sized company (100 PC) based in Canada and starting 2 years ago like many corporations, we gone from a 100% local business to 75% remote employee working from home from anywhere in Canada and even worldwide (I have emp. 14, 2018 /PRNewswire/ - Spiceworks today announced the results of a new survey that examines how businesses are securing their data and devices on corporate and public Wi-Fi. Like Spiceworks, Zendesk is a cloud-based product. Overall: I would recommend Spiceworks since can give you details that some other apps might be skipping out just like agent-less scanning that provides complete system details, including things like license keys for Microsoft software and toner levels on printers, the ability to manage Active Directory users and policies. Remotely lockdown/wipe corporate computer when employee terminates? Security.

Snap! Ransomware university attacks, Win 10 update, Chrome sidebar, & Earth Day! Spiceworks Originals.For any of you support remote workers, what do you do when a laptop needs to be repaired? Do you send out a temporary laptop for the staff member or do they just wait for the repair to return?Just tr. Install the agent manually Retrieve the encrypted auth code from the registry Use the encrypted auth code with PDQ Deploy or GPO More information. NET 4.5 and up (unless you are installing on XP devices). Navigate to Settings Inventory Remote Sites & Agents Manage Your Devices with Remote Agents.

